How To: Install JobTraQ Sync for Microsoft Outlook

JobTraQ Sync for Outlook is a Microsoft Outlook 2010/2013/2016 add-in that synchronizes your calendar to and from JobTraQ. It supports both 32 bit and 64 bit versions of Microsoft Outlook 2010, 2013, and 2016. This document will help you install the add-in and sign in for the first time. Installing the add-in To install the add-in, follow these instructions: To download the zipped installation files, click this link and sign in to the portal: JobTraQ Sync for Outlook Unzip the ZIP file to extract the installation files. Now we need to determine whether your Microsoft Outlook is 32 bit or... Read More »

Installation: JobTraQ Software Installation Instructions

Check the System Requirements and ensure the system is operating correctly. Close any running applications. Run JobTraQ Setup, and follow the prompts. If you want to install JobTraQ with a separate database server, you should run the setup program on the web server. Next, the configuration utility will appear. Click Ok to continue. Note: Throughout the configuration utility, you can click on the small “?” buttons for help on individual fields. Most of the fields on the Database Configuration screen can be left unchanged, unless you need a different setup. The exception is the Database Administrator Username and Database Administrator... Read More »

Installation: Installing JobTraQ on an IIS 8 Server

During installation, JobTraQ software automatically configures IIS using the IIS 6 metabase. In Windows 8 and Windows Server 2012, IIS was updated to version 8. In order to install applications like JobTraQ that access the IIS Metabase directly, you must enable the optional IIS 6 compatibilty components on your server. Additionally, the default server configuration for IIS 8 does not enable the ASP.NET server components that JobTraQ and other dynamic .NET applications require. This article explains how to enable the IIS 6 compatibility components and the required ASP.NET server components on Windows Server 2012 and Server 2012 R2 for JobTraQ... Read More »

Installation: Adding a Second Web Server That Uses a Shared Database

Adding a second web server that uses an existing JobTraQ database is a complicated process, and it must be performed precisely as described in this document. There is no danger of data loss or corruption, but the new server will not operate correctly unless the entire process is performed correctly. Also, the same version of JobTraQ must be installed on both the original web server and the new web server. Otherwise, the new server will not be able to read the database accurately. To make sure that the process works correctly, we recommend that you upgrade the existing server to... Read More »

How To: Move a JobTraQ Application To a New Server

Moving a JobTraQ database to a new server is a complicated process, and it must be performed precisely as described in this document. There is no danger of data loss or corruption on the old server, but the new server will not operate correctly unless the entire process is performed correctly. Also, the same version of JobTraQ BPM software must be installed on both the old server and the new server. Otherwise, the new server will not be able to read the database accurately. To make sure that the process works correctly, we recommend that you upgrade both servers to... Read More »

Installation: JobTraQ Software with Microsoft SQL Server

When installing JobTraQ task manager software with Microsoft SQL Server, certain caveats apply: JobTraQ® can only run on SQL Server 2005 or later JobTraQ® can only connect to SQL Server using “mixed mode” authentication Windows Authentication mode is not supported When you install JobTraQ task manager software and connect it to a SQL Server, that server must use Mixed Mode authentication. SQL Server can run in two authentication modes. The first, Windows Authentication mode, requires services and or applications to run as a specific windows user to gain access to database resources. This is not practical in a large scale... Read More »

Installation: How To Install SQL Server Express 2008 R2

SQL Server Express is the free version of Microsoft SQL Server. It has all the functionality of the full version of SQL Server, but it is limited to 10GB of data, one CPU core, and 1GB of RAM. Also, it does not include support for scheduled database backups and maintenance. These limitations are acceptable for small teams, but we do not recommend SQL Server Express for teams larger than 25 people. To install SQL Server Express for a JobTraQ server, follow these steps: Download SQL Server Express with Management Tools from here. Run the installer on your server. If the... Read More »

Installation: Configuration Utility Reports That IIS is Not Installed

By default, the IIS web server is not installed on Windows Server. If IIS is not installed on your server, the JobTraQ Configuration Utility will display an error stating that IIS is not installed. To fix this issue, follow the steps for your operating system below. Windows 2008 Open the Server Manager control panel on the server, and go to the Roles section. Click Add Roles, and choose the Web Server (IIS) role. When the wizard asks which services to install, select the following: Common HTTP Features Application Development ASP.NET .NET Extensibility ISAPI Extensions ISAPI Filters Health and Diagnostics HTTP Logging Logging Tools Request... Read More »


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