JobTraQ X7.5 Release Announcement

JobTraQ version X7.0 launched a series of significant usability improvements and features for users who work on tasks, contacts, and recurring tasks. Version X7.5 will start to bring that same level of improvement to JobTraQ administrators. This includes a redesigned administration workspace that makes it easier for new and experienced administrators to build and modify their business processes. The new interface makes it easier to organize the parts that make up a business process and streamlines many common activities that administrators perform every day while managing their JobTraQ system. Read More »

JobTraQ X7.4 Release Announcement

Over the last several months we asked many JobTraQ administrators for feedback about how they use JobTraQ. We’ve learned a lot and planned many exciting changes for the next few releases. In this release we decided to help our administrators and power users by building some of the features that they requested most often. We added time savers like contact batch edit and batch delete, as well as new capabilities such as contact modification in workflow. These features will make it easier for JobTraQ administrators and power users to maintain their system and extend it to new parts of their business. Read More »

Why I Stopped Coding to Focus on User Experience

A programmer’s journey through UX and a deeper understanding of his own product. by Mark Porter I love programming. I get to spend my days talking to computers. They do exactly what you say. They don’t make mistakes or argue. They don’t get confused. It’s simple—basic ones and zeroes. People, on the other hand, are complex. Their needs vary. They need to be taught and reminded of how to do something. They’re driven by emotion. They get tired and make mistakes. So why did I trade in my keyboard and mouse for a legal pad and pen and venture out... Read More »